x111d Privacy Policy — How We Handle Your Data

1 Introduction

x111d ("we", "our" or "the Platform") operates the gaming and sports betting platform at x111d.pro and through the x111d mobile application. This Privacy Policy describes how x111d collects, processes, stores and protects the personal data of players and visitors who use the platform.

By registering an account or using any part of the x111d platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described here. This Policy should be read alongside the Terms and Conditions, which govern the overall use of the platform.

x111d is committed to handling personal data with care and discretion. We collect only what is necessary to operate your account, process transactions in PKR, prevent fraud and provide a functioning, personalised gaming experience for Pakistan players. We do not sell personal data to third-party marketers.

2 What We Collect

x111d collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information from payment processors where required for transaction verification.

Category	Examples	When Collected
Account Information	Full name, date of birth, mobile number, email address, username	At registration
Identity Verification	CNIC or other ID document, selfie or proof of address	When triggered by withdrawal or security review
Payment Data	JazzCash or Easypaisa mobile number, bank account details, transaction reference numbers	At deposit / withdrawal
Usage Data	Games played, bets placed, session duration, pages visited, feature interactions	Continuously during platform use
Device & Technical Data	IP address, device type, operating system, browser version, app version	Automatically on access
Communications	Support messages, chat transcripts, email correspondence	When you contact support

We do not collect sensitive categories of personal data — such as health information, religious beliefs, or political opinions — and we do not request them at any point during registration or account management.

3 How We Use Your Data

The personal data collected by x111d is used for specific, legitimate purposes directly related to operating the platform and delivering services to Pakistan players. The primary uses are:

• Account management: Creating and maintaining your x111d account, verifying your identity and age, and managing your login credentials.
• Transaction processing: Processing deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform personalisation: Remembering your preferred games, language settings and notification preferences so the platform behaves the way you expect.
• Responsible gaming: Monitoring usage patterns to identify potential problem gaming behaviour and applying any deposit limits, session timers or self-exclusion requests that you have set in your account.
• Fraud prevention and security: Detecting and investigating suspicious account activity, duplicate accounts, payment fraud and other violations of the Terms and Conditions.
• Customer support: Responding to your queries, investigating account issues and managing escalations effectively.
• Platform improvement: Analysing aggregate usage patterns to identify what is working well and what needs improvement — for example, which cricket betting markets are most popular during PSL or T20 season, or how players navigate the slot games section on mobile.
• Marketing communications: Sending you promotional offers, bonus notifications and platform updates — but only if you have not opted out of marketing communications in your account settings.

x111d does not use automated profiling that produces legal or similarly significant effects on individual players without human review.

4 Payment Data & Financial Information

All financial transactions on x111d are processed in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the payment processing is handled through the relevant payment service provider. x111d receives confirmation of the transaction — including the amount, reference number and associated mobile number or account details — but does not store full card numbers or full banking credentials on its own systems.

Payment data is used solely for processing your transactions, verifying that the payment method belongs to you, and meeting our anti-money laundering obligations. It is not used for any other purpose and is not shared with any party other than the payment processor involved in your specific transaction.

5 Cookies & Tracking Technologies

x111d uses cookies and similar tracking technologies on the website and in the app to make the platform function correctly and to understand how players use it. Cookies are small text files stored on your device that help the platform remember your session, preferences and login state.

The types of cookies used by x111d include:

• Essential cookies: Required for the platform to function. These handle session management, login state and security tokens. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your preferences — such as which sports markets you have pinned or your preferred display settings in the game lobby.
• Analytics cookies: Collect anonymised or aggregated information about how players navigate the platform. This helps x111d understand which features are used most and where improvements are needed. This data does not identify individual players.
• Marketing cookies: Track whether you arrived at x111d through a promotional link or referral, so that any applicable welcome bonus can be attributed correctly to your registration.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some personalisation features may not work as expected.

6 Sharing Your Data

x111d does not sell your personal data to third parties. Data may be shared in limited, specific circumstances as follows:

• Payment service providers: JazzCash, Easypaisa, Raast and banking partners receive the transaction data necessary to process your deposits and withdrawals. Each operates under its own privacy terms and is responsible for data it processes on its own systems.
• Identity verification services: Where identity or age verification is required, data may be passed to a third-party verification provider. These providers are bound by confidentiality obligations and may only use the data for the verification process.
• Game content providers: Live casino and slot game providers may receive a session token and anonymised player identifier to enable game sessions. They do not receive your full name, payment details or contact information.
• Legal and compliance obligations: x111d may disclose personal data where required by applicable law, a court order, or a formal request from an authority with lawful jurisdiction over the platform or your account activity.
• Business successors: In the event that x111d undergoes a merger, acquisition or transfer of assets, player data may be transferred to the successor entity, subject to the same privacy commitments set out in this policy.

In all cases, data sharing is limited to what is necessary for the specific purpose, and third parties are required to handle data with appropriate security measures.

7 How Long We Keep Your Data

x111d retains personal data for as long as your account is active and for a reasonable period after account closure to meet record-keeping and compliance obligations. Specific retention periods vary by data type:

• Account information and transaction records are typically retained for a minimum of five years after account closure, in line with standard financial record-keeping practices.
• Identity verification documents are retained for the period required to satisfy the purpose for which they were collected, after which they are securely deleted.
• Support communications are retained for up to two years after the ticket is closed, to allow for follow-up or dispute resolution.
• Usage and analytics data in anonymised or aggregated form may be retained indefinitely as it cannot be linked back to any individual player.
• Marketing preferences and opt-out records are retained indefinitely so that x111d can honour your communication preferences even after account closure.

When data is no longer required for any legitimate purpose, it is securely deleted or anonymised in a way that prevents re-identification.

8 How We Protect Your Data

x111d applies technical and organisational security measures to protect your personal data against unauthorised access, disclosure, loss or destruction. These include:

• Encryption of data in transit using TLS — all communication between your device and the x111d platform is encrypted.
• Encrypted storage of sensitive data fields, including passwords, which are stored as salted hashes and are never readable in plain text by any x111d team member.
• Access controls that restrict which internal team members can view personal data, based on their role and what is necessary to perform their job.
• Regular security assessments and monitoring for unusual access patterns or potential breaches.
• Two-factor authentication options available on player accounts, which we encourage all players to enable.

No system connected to the internet can be guaranteed completely secure. In the event of a data breach that is likely to affect your rights or interests, x111d will notify affected players through their registered contact details without undue delay and will take immediate steps to contain and investigate the incident.

9 Your Rights Regarding Your Data

As a player on the x111d platform, you have rights in relation to your personal data. You can exercise these rights by contacting support through the platform help section. x111d will respond to valid requests within a reasonable timeframe.

• Right to access: You can request a copy of the personal data x111d holds about you.
• Right to correction: If your personal data is inaccurate or incomplete, you can request that it be corrected. For basic account details such as your mobile number or email address, you can update these directly in your account settings.
• Right to deletion: You can request deletion of your personal data. Note that x111d may be required to retain certain data for legal or compliance reasons even after such a request, and this will be explained to you if applicable.
• Right to object to marketing: You can opt out of marketing communications at any time through your account notification settings. Opting out of marketing does not affect your ability to use the platform or receive service communications such as transaction confirmations.
• Right to data portability: You can request your personal data in a structured, commonly used format where technically feasible.
• Right to restrict processing: In certain circumstances, you can request that x111d limit how your data is used while a dispute or correction request is pending.

10 Minors

The x111d platform is strictly for adults aged 18 and above. x111d does not knowingly collect personal data from anyone under 18 years of age. If a player is found to be under 18, their account will be suspended immediately, any deposits will be returned where possible, and their data will be deleted.

If you are a parent or guardian and believe your child has registered on the x111d platform, please contact support through the platform help section immediately with the relevant account details so that the account can be reviewed and closed.

11 Changes to This Policy

x111d may update this Privacy Policy from time to time to reflect changes in the platform, in the services offered or in applicable standards. When material changes are made, registered players will be notified through their registered contact details and a notice will be displayed on the platform before the changes take effect.

The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the x111d platform after a revised Privacy Policy has been published and notified constitutes acceptance of the updated terms. If you do not agree with the updated Policy, you should stop using the platform and request account closure through support.

12 Contact & Data Queries

For any questions about this Privacy Policy, to exercise your data rights or to raise a concern about how your personal data has been handled, please contact the x111d support team through the help section within the platform. This is the fastest route to a response. For written queries, the support email address is displayed in the footer of this page.

x111d aims to resolve all privacy-related queries promptly and transparently. If you submit a data access or deletion request, you will receive an acknowledgement and an estimated resolution timeframe within a reasonable period of submission.